Chemistry

The coaching process begins with a 'chemistry' meeting or telephone call.  The purpose is for the coach to understand more about what the client is looking for from the coaching and for the client to learn about the coach and decide whether the coach is the right match. 

Pre-coaching

Before the coaching begins, the client receives some pre-coaching work; a questionnaire and some information to support them through the coaching process.  The questionnaire aims to stimulate thoughts about what the client wants to focus on and how he/she will know when they have achieved their aspirations.

Coaching Outcomes

The coach will co-create the coaching experience or alliance with the client. During the first couple of sessions, the coaching outcomes or objectives will be agreed upon between the coach and client.  In support of discovering and clarifying the objectives, often clients will use some feedback from a 360 degree assessment or alternative psychometric assessments such as Emotional Intelligence or MBTI.  These are extremely helpful as they provide more information for the client and act as a powerful measurement of success when reviewed again at the end of the coaching experience.

Coaching Sessions

Over the next few months the coach and client work towards the coaching objectives or outcomes.   For executive coaching clients, some of the tangible outcomes include a clear vision statement and communication plan, a defined business plan.  Others are less tangible, e.g. greater self-confidence, a deeper self-awareness and improved impact on others and a different way of thinking.   For performance coaching, some specific achievements are clearly visible e.g. an improvement in communication skills, greater influencing skills and increased personal effectiveness and productivity. For career management coaching, tangible outputs are visible e.g. a career plan, a marketing strategy, a revised CV. The coach will also support the client in their commitment to making the changes they set out to make.  The coach will offer the client to be held accountable for their actions.

Mid-Review

Part way through the process there will be a review between coach and client to see how they are progressing in accordance with the coaching objectives.  For some these objectives are re-defined as situations may change. 

Ongoing Coaching

The coaching sessions continue and clients are invited to bring along real life situations to be coached on to provide a practical and meaningful experience.

Final Review

The coaching experience concludes at the agreed duration with a final review and discussion about how to sustain the developments made through the coaching.